This Privacy Policy explains how Joe Hunter IT Consultancy & Support (“we”, “us”, “our” or “I”) collects, uses and protects your personal data when you visit josephhunter.ie (the “website”) or get in touch with us.

Joe Hunter IT Consultancy & Support is operated as a sole trader based in Letterkenny, Co. Donegal, Ireland. For any privacy-related questions you can contact us at joe@josephhunter.ie.

Information we collect

We only collect the information we need to respond to you and to run the website:

Contact details you provide. When you submit our contact or enquiry form, we collect your name, email address, phone number (if provided) and the details of your message.
Usage data. We use Google Analytics to understand how visitors use the website (for example pages viewed, approximate location, device and browser type). This data is collected through cookies and is aggregated and anonymised where possible.
Anti-spam data. We use Google reCAPTCHA to protect our forms from spam and abuse. Google may collect hardware and software information and use it for the purpose of providing this service.

How we use your information

To respond to your enquiry and provide the services or information you request.
To communicate with you about your enquiry or any engagement that follows.
To maintain, secure and improve the website.
To meet our legal and regulatory obligations.

Legal basis for processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Consent — when you choose to contact us through the website.
Legitimate interests — to respond to enquiries, secure our website and understand how it is used, provided this does not override your rights.
Legal obligation — where we are required to retain or disclose information by law.

Cookies and analytics

The website uses cookies and similar technologies. Google Analytics uses cookies to help us analyse website traffic. Google reCAPTCHA also sets cookies to distinguish humans from bots. You can control or delete cookies through your browser settings, although some parts of the website may not function correctly if you do.

Your use of Google reCAPTCHA and Google Analytics is subject to Google’s Privacy Policy and Terms of Service.

Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate the website and respond to you, including:

Resend — to deliver contact form submissions to our inbox by email.
Google — for analytics and spam protection (reCAPTCHA).

These providers process data on our behalf and are required to keep it secure. We may also disclose information where required to do so by law.

Data retention

We keep enquiry correspondence for as long as necessary to deal with your request and for a reasonable period afterwards in case of follow-up, and to meet any legal obligations. When it is no longer needed, we securely delete it.

Your rights

Under GDPR you have the right to:

access the personal data we hold about you;
request correction of inaccurate or incomplete data;
request erasure of your data;
object to or restrict our processing of your data;
request a copy of your data in a portable format;
withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at joe@josephhunter.ie. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please email joe@josephhunter.ie. See also our Terms & Conditions.